SIMOL aims at offering its customer the highest possible satisfaction when interacting with the Company.
As to guarantee a high-quality product and service offer from the initial approach to the after-sales service, SIMOL develops a continuous and lasting relationship with its customers.
As to continuously improve its processes, SIMOL enforced its own Quality Management System, in full compliance with the provisions of
ISO9001-2015 according to 8 parameters that are perfectly implemented and essential for good corporate management:
- Focus on the customer
- Leadership
- Staff involvement
- Approach by processes
- Systemic approach to management
- Continuous Improvement
- Decisions based on factual data
- Mutual benefit relationships with suppliers
In addition, each jack of the "
Simol Q" range, besides being
ISO12140 certified, is manufactured according to the ISO 3834/2 certified welding process as to guarantee the repeatability of the welding process itself and the traceability of the production parameters for each batch manufactured.
ISO 3834/2 certification is valid only for ISO12140 "SIMOL Q" certified jacks.